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KUNTNER - TOP FOR JOB
KUNTNER Wilhelm & Co. sas
Via della Rena 6 - 39100 Bolzano (Italy)
Tel. +39 0471 97 56 76
Tel. +39 0471 05 38 38
Fax +39 0471 05 38 39

VAT id: IT01189120213
E-Mail: kuntner@top-for-job.com

Opening times of the retail store:
Mo-Fr: 09:00-12:00 15:00-19:00
Sa: 09:00-12:00

Opening times of the wholesale:
Mo-Fr: 09:00-12:00 15:00-17:00

General conditions

Home  > General conditions
1
Field of application
8
Guarantee/Warranty
2
Stipulation of the contract
9
Claims
3
Delivery
10
Return of purchased goods
4
Payment conditions
11
Transfer of the risk
5
Prices
12
Responsibility
6
Money back guarantee
13
Personal data processing conditions
7
Transport conditions and charges
14
Disputes
1. Field of application
The present general conditions shall be entirely applied to every single order, except for particular derogations sent in writing by Kuntner W. & Co. KG to the customer. By placing the order, the present general sales conditions shall be intended as integrally accepted.
  
2. Stipulation of the contract
The purchase contract shall be stipulated as soon as the estimate has been signed for confirmation or, at the latest, at the time of delivery of the goods. The main characteristics of the product are stated in our catalogue, on the website and in the estimates. Cut, colours or materials may sometimes result slightly different than stated in the description. Prices, technical data, pictures and services stated shall not be binding, if not previously agreed.
  
3. Delivery
The deliveries shall be carried out according to the conditions agreed upon. The delivery time shall start with the arrival of the order confirmation signed by our firm. If not previously agreed and specified in the order confirmation, the delivery time shall not be binding. Kuntner W. & Co. KG shall have the possibility to deliver partial orders. If the goods are not available, the customer shall immediately be informed about it. The customer shall have no right to claim for damages for delayed deliveries, if such delay is caused by force majeure of any nature, strikes, provisions of the authorities or other kind of obstacles not depending on our firm. Customers who are not 18 years old yet, need to submit the signature of their legal representative.
  
4. Payment conditions
• 
Cash on delivery:
In order to avoid regretful inconveniences, we deliver cash on delivery only if previously agreed with the customer.
• 
Payment with credit card:
The payment by means of VISA/MASTERCARD is an easy and safe payment method.
Information regarding the safety of said payment method can be found under:
http://www.raiffeisen.it/de/05internet/ecommerce/virtualpos/
• 
Advanced payment by bank transfer:
Our bank details are as follows:
Raiffeisen Landesbank – Bozen
Kuntner W. & Co. KG
IBAN: IT 64 H 03493 11600 000300044857
BIC: RZSBIT2B

Orders for which the corresponding payments made ​​by bank transfer are not effected within 2 weeks from the receipt of order can not be considered.
• 
Payment via PayPal:
Information on terms and safety of this payment method can be found at:
http://www.paypal.com
   
5. Prices
Only if otherwise stated in writing, all prices shall be intended VAT excluded. In consideration of the fact that prices steadily vary, they can be subject to changes in any moment and without prior notice. All prices shall be intended errors and omissions excepted. The prices shall not include packaging and transport charges.
  
6. Money back guarantee
The customer shall have the right to return purchased goods within 7 days from the delivery date. The relevant transport charges shall be paid by the customer. The customer shall receive a credit note for the equivalent amount of the returned goods. Please note also point 10 (Return of purchased goods)
  
7. Transport conditions and charges
The purchased goods shall be delivered promptly and safely. If not otherwise agreed, the average delivery time of the ordered goods shall be approx. 10 working days. In case of delays/non availability of the goods, the customer shall immediately be informed. According to the relevant destination, the transport charges for the customers are as follows:

 
Italy
Austria
Germany
Spain
Netherlands
France
United
Kingdom
from 0 to 5 kg
€ 8,50
€ 16,50
€ 16,50
€ 25,00
€ 16,50
€ 26,00
€ 24,50
from 6 to 10 kg
€ 9,50
€ 18,00
€ 18,00
€ 26,50
€ 18,00
€ 26,50
€ 26,00
from 11 to 15 kg
€ 12,00
€ 19,50
€ 19,50
€ 29,00
€ 19,50
€ 29,00
€ 28,50
from 16 to 20 kg
€ 12,50
€ 20,50
€ 20,50
€ 31,00
€ 20,50
€ 32,00
€ 30,00
from 21 to 25 kg
€ 13,00
€ 22,50
€ 22,50
€ 33,50
€ 22,50
€ 35,00
€ 32,00
from 26 to 32 kg
€ 19,00
€ 35,00
€ 35,00
€ 43,50
€ 35,00
€ 40,00
€ 41,00
from 33 to 50 kg
€ 19,00
€ 44,00
€ 44,00
€ 48,50
€ 44,00
€ 42,00
€ 45,50

 
Belgium
Denmark
Finland
Sweden
Luxembourg
Poland
Portugal
from 0 to 5 kg
€ 16,50
€ 21,00
€ 37,50
€ 26,00
€ 16,50
€ 26,00
€ 28,00
from 6 to 10 kg
€ 18,00
€ 22,50
€ 40,00
€ 27,00
€ 18,00
€ 27,00
€ 29,50
from 11 to 15 kg
€ 19,50
€ 24,00
€ 43,50
€ 29,00
€ 19,50
€ 29,00
€ 31,00
from 16 to 20 kg
€ 20,50
€ 25,50
€ 47,00
€ 30,50
€ 20,50
€ 30,50
€ 33,50
from 21 to 25 kg
€ 22,50
€ 29,50
€ 49,50
€ 32,50
€ 22,50
€ 32,50
€ 37,00
from 26 to 32 kg
€ 35,00
€ 36,50
€ 54,50
€ 39,00
€ 35,00
€ 39,00
€ 46,00
from 33 to 50 kg
€ 44,00
€ 45,00
€ 58,00
€ 42,00
€ 47,00
€ 42,00
€ 56,00

 
Ireland
Slowakei
Slovakia
Czechia
Hungary
from 0 to 5 kg
€ 33,50
€ 31,50
€ 21,00
€ 26,00
€ 21,00
from 6 to 10 kg
€ 35,00
€ 35,00
€ 22,50
€ 27,00
€ 22,50
from 11 to 15 kg
€ 37,00
€ 41,50
€ 24,00
€ 29,00
€ 24,00
 
from 16 to 20 kg
€ 40,50
€ 42,00
€ 25,50
€ 30,50
€ 25,50
from 21 to 25 kg
€ 44,00
€ 47,00
€ 29,50
€ 32,50
€ 29,50
 
from 26 to 32 kg
€ 49,00
€ 56,50
€ 36,50
€ 39,00
€ 36,50
from 33 to 50 kg
€ 56,00
€ 70,00
€ 45,00
€ 42,00
€ 45,00

Other EU-countries :  to agree, on request
Non EU-countries :  to agree, on request
  
  
8. Guarantee/Warranty
The warranty shall be applied in compliance with the Italian law. The customer is kindly requested to keep the sales documentation. Upon delivery, the customer shall check the quantity and the conditions of the goods. Should there be missing goods, the customer shall inform the firm Kuntner W. & Co. KG by e-mail, letter or fax. The relevant e-mail address is the following: topcontact@top-for-job.com
  
9. Claims
Possible claims shall be taken into consideration only if notified in writing within 7 days from the delivery date. The ordered quantity for personalized goods can undergo variations of +/- 5%.
Please contact us: topcontact@top-for-job.com.

  
10. Return of purchased goods
The customer shall have the right to return purchased goods within 7 days from the delivery date. The relevant transport charges shall be paid by the customer. The customer shall receive a credit note for the equivalent amount of the returned goods. For the form „exchange – returned goods“ please click here
  
11. Transfer of the risk
As soon as goods are delivered, they shall be at risk of the customer for shipwreck, loss or damage, if not otherwise previously agreed upon.
  
12. Responsibility
The customer shall be responsible for the use of trademarks, brands, images, etc. Therefore, Kuntner W. & Co. KG objects to any form of responsibility in regard of possible violations of third parties' rights.
  
13. Personal data processing conditions
See: http://www.top-for-job.com/privacy_en.asp
  
14. Disputes
In case of disputes arising out of the present contract, the parties shall commit themselves to find a mutually satisfying solution. All disputes shall be governed by Italian law and shall be subject to the exclusive jurisdiction of the Court of Bolzano.